Q: Can I cancel my order before it is shipped?
A: Yes, you may cancel your order by contacting our customer service team before the order has been shipped. Once the order has been shipped, it can no longer be canceled, but you may apply for a return in accordance with our Return & Exchange Policy.

Q: How do I cancel my order?
A: If you need to cancel your order, please contact us as soon as possible by email at info@veyrasandals.com or by phone at +1(563)239 8178, and provide your order number. We will do our best to help you cancel the order.

Q: Can I cancel my order after it has been shipped?
A: No. Once your order has been shipped, it cannot be canceled. Please refer to our Return & Exchange Policy for further assistance.

Q: Will I be charged a cancellation fee?
A: No. We do not charge any cancellation fee if the order is canceled before shipment.

Q: What if I want to return or exchange my order?
A: If you wish to return or exchange your order after it has been shipped, please refer to our Return & Exchange Policy. All returns and exchanges will be processed after the returned item has been received and inspected.