Effective Date: June 25, 2026
Overview
This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit and use veyrasandals.com.
By using this website and our services, you agree to this Privacy Policy and our Terms of Service.
Information We Collect
We may collect the following types of information:
- Account and Order Information: Name, email address, shipping address, order details, and after-sales communication records.
- Payment Information: Payment status and transaction identifiers. We do not store your full payment card number.
- Device and Usage Information: IP address, browser type, pages visited, access time, and device identifiers.
- Cookies and Similar Technologies: Used for login, shopping cart functionality, preferences, and analytics.
How We Use Your Information
We use your information for the following purposes:
- To process orders, shipping, and after-sales services
- To provide customer support and communicate with you
- To prevent fraud, enhance security, and ensure compliance
- To conduct business analysis and improve user experience
- To send order-related notifications only, unless you have subscribed to receive marketing communications (you may unsubscribe at any time)
Cookies
You may manage or disable cookies through your browser settings. Please note that if cookies are disabled, some website features, such as the shopping cart and login functions, may not operate properly.
Cookies and Third-Party Analytics
We use third-party analytics tools, such as Google Analytics and Meta Pixel, to analyze website traffic and user behavior. You may control whether to accept cookies through your browser settings and may choose to opt out of ad tracking.
We do not sell or share your personal information with unrelated third parties. If you do not want us to use cookies to track your behavior, you may disable cookies in your browser settings. You may also opt out of advertising-related tracking through the relevant opt-out tools for Google Analytics or Meta Pixel.
Information Sharing
We may share necessary information in the following circumstances:
- With fulfillment and logistics service providers for shipping and delivery purposes
- With payment processing service providers for payment-related services
- With technical service providers for website hosting, data analytics, and customer service support
- When required by law, or when necessary to protect our safety, rights, or the safety and rights of our users
Users have the right, where provided by applicable law, to access, correct, and delete their personal data.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable laws and regulations.
Data Security
We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
This service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, please contact us so that we can delete it.
GDPR and COPPA Compliance
To comply with the General Data Protection Regulation (GDPR), we ensure that users have the right to access, correct, and delete their personal data, and that we process personal data only where necessary.
Legal bases for processing personal data:
We process your personal data on the following legal bases:
- Performance of a contract: We need your data to perform our contract with you, such as order processing, shipping, and after-sales service
- Legitimate interests: We process data based on our legitimate interests, including fraud prevention, improving security, and enhancing our services
- Consent: If you subscribe to marketing communications, you consent to our use of your data for marketing purposes
Right of access: You have the right to request a copy of your personal data and learn how we process it.
Right to rectification: You have the right to request correction of any inaccurate personal data.
Right to erasure (“right to be forgotten”): You have the right to request deletion of your personal data, unless we are required to retain it for legitimate legal or business reasons.
Right to data portability: You have the right to request that your data be provided to you in a structured, commonly used, and machine-readable format, or transferred to another data controller where applicable.
Storage limitation: We will store your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
Privacy Contact: If you have any questions about data protection, please contact info@veyrasandals.com.
COPPA Compliance:
We comply with the Children’s Online Privacy Protection Act (COPPA), which protects the privacy of children under the age of 13.
Children’s Privacy Statement: This service is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we discover that we have unintentionally collected such information, we will delete it promptly.
Parental Consent: If we ever need to collect personal information from a child under 13, we will do so only after obtaining consent from the child’s parent or legal guardian.
Your Rights
You may request access to, correction of, or deletion of your personal information, except where retention is required for legal or legitimate business purposes. You may also unsubscribe from marketing communications at any time.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you through the website or by email.
Contact Us
For assistance, please visit our Contact Us.
Phone: +1(563)239 8178
Email: info@veyrasandals.com
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (Central Time)